Neesha and I bought tickets to five University of Utah basketball games through one of the University's mini-plans, with the first game being tonight against the perennial powerhouse of Dixie State. We placed the order on December 31, and as of this morning still had not received the ticket package in the mail.
This afternoon I received a voice mail from the Utah Ticket Office. There had been a glitch in the system, and for some reason our order didn't print. With the first game being tonight, they placed the package in the will-call office. I understand things like this happen and I appreciate that they made sure we could still go to the game, but I found the end of the voice mail amusing:
Mike with the Ticket Office: "...we'll be putting them in will-call under your name, and that is where they will be until you pick them up. We're very sorry for any convenience, and we will try to figure out why they didn't print. But, again, the tickets are in will-call so you can still attend tonight's game, and we hope there was no convenience."
mw
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